Velim

Velim Features – All in One Communication

Customer Mobile App 📲

Let your customers place orders, send inquiries, or upload written notes as photos – simple, fast, and always available.

Employee Mobile App 👨‍💼

Full access to all Velim features on mobile. Manage orders, tickets, tasks, and use the internal company chat for secure coordination – everything from the web app, always in your pocket.

Phone / Cloud PBX ☎️

Professional call management with automatic receiving of inquiries or orders. Every call is logged and connected to the right customer.

CRM System 📓

Complete customer history in one place – calls, emails, orders, and chats. Gain a 360° view to boost loyalty and sales.

Booking Appointments 📅

Integrated calendar so customers can book services themselves. Keeps your schedule organized and reduces missed calls.

Tickets 🎟️

Every request or issue becomes a ticket tracked until resolution. Nothing is lost, and accountability is always clear.

Tasks ✅

Assign, monitor, and complete tasks directly in Velim. Keep your projects on track and your team aligned.

File Storage 📂

Secure storage for documents and files, easily accessible to your team when they need them.

Push Notifications 🔔

Send instant promotions, updates, or alerts directly to customer phones – faster and more effective than email.

VIP Section 👑

Reward loyalty with exclusive benefits: direct access to account managers, 24/7 support, and special offers.

Transparency & Control 🔍

Track every order, message, and employee action in real-time. Ensure full visibility and total control over customer communications